These are some of the hosting features that OneWebHosting.com offers: a free domain name transfer, an industry-based web site builder, email accounts that are personalized, email security that is spam secure, Urchin web visitor analytics, Cisco firewall protection, and web tools application vault. OneWebHosting.com relates that these are the reasons to choose them for your webhosting needs: they are a leader in supplying webhosting, they have been doing business since 1997; they have a great value for small businesses in their webhosting plans and the technical support is friendly and helpful.
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The testimonials at OneWebHosting.com are in audio and some written snippets wit the name, city, and web site address of the client. The snippets say things like: “went the extra mile,” and “the service and support has always been great.” This company has a membership with the Better Business Bureau online; they are Truste certified for privacy, and MaAfee secured. The toll free number for OneWebHosting.com is posted on the home page. They have a support ticket ask now and browse help topics views now. OneWebHosting.com also supplies these means of help: movie tutorials, troubleshooter, knowledgebase, outlook email wizard, support ticket status, and submit a support ticket. They also provide the top five questions and their answers. You have the option of printing or emailing the support page to yourself.
Under contact OneWebHosting.com provides: instant email message, technical support and sales phone numbers, the physical address, and a Google map. At the bottom of the contact page is an articles link for two articles: web design and web hosting. I didn’t locate a live chat on the OneWebHosting.com website.
OneWebHosting.com says that they are their webhosting plans have all a Webmaster needs to be a success online. Web Hosting Plan A has free domain transfer and website builder, 25 GB of space, 10 GB data transfer, unlimited email accounts, one spam secure filter, Urchin website analytics, Cisco firewall protection and web tools application vault. Plus, it has six data center and server features and more for $ 9.95 a month. Web Hosting Plan B cost $15.95 a month. It has 50 GB of disk space, search engine promotion, My Web BackupPC backup, and three spam secure filters. For $23.95 a month the Web Hosting Plan C has 100 GB of disk space, five spam secure filters, Cart32 shopping cart, and MyWebOffice Collection.
There are nineteen positive reviews by customers and six negative for OneWebHosting.com at Vistainter.com. One of these reviewers said that they anticipate and respond to the clients needs. One customer says that support over the phone taught her a good deal. One bad report says they are completely irresponsible and poor in support. The one review at Web Hosting Jury is a complaint that you can’t fill or view the disk space with such a low amount of bandwidth that their Hosting Plan C allows. You can use these and other reviews for your decision-making purposes concerning getting hosting with this company, plus their good standing with the BBB.
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This service is easy to secure the service on the front end but the back office, customer support is terrible. They lock your domain, and will not communicate clearly the extra fees and procedures you will have to take to remove a site from thier hosting platform. I called and asked several people, one even told me onewebhosting would redirect if I included the new server address. what happened was they did not redirect and in fact they just canceled the account, shut off my site, kept it locked even though I just paid for another 30day cycle (which is still in its second week of the 30 days) I cannot reach help and thier customer service / tech support sent me an email back saying the trouble ticket would have be to forwarded to management. The whole time my site is down, I have some very significant business dealing to take care of and am in a proposal review / partnership negatiation – a time when people like to look at your website as part of the due diligence. All together I have paid all bills presented, followed thier procedures, aske the additional questions and still this … not what I would call an ethical practice and it may even border on illegal – taking money for services and not rendering those services. Obviously if I lose this account I will have to take action – already tow call have come in asking me where is out site.
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