Bounceweb Web Hosting provides webhosting for more than 10,000 websites. For contacting them they have two phone numbers and one is toll free. They have live chat. These contact means are located on their home page. When you click contact you find these ways to communicate with them: mailing addresses for Houston, Humble, and Dallas, Texas, a fax number, and e-mails for support customer service, sales, and administrative. They have support, service billing, and contact posted on different pages. It looks like they want to make it easy for people to communicate with Bounceweb Web Hosting.
The extensive knowledgebase at Bounceweb Web Hosting covers abuse, domain names, billing, e-mail, general, site builder, control panel, Frontpage extensions, paths, and SSL. It also provides links to the most popular topics. They have an announcement link at the bottom of the knowledgebase page and an RSS feed. Bounceweb Web Hosting has a link to support tickets on the same page. They provide a domain availability link there too. The support area covers topics like: client area, knowledgebase, announcements, affiliates, domain availability checker, submit tickets, support tickets, order, downloads, and server status..
The Bounceweb Web Hosting affiliate programs pays $25.00 for 1-5 sales a month, $50.00 for 6-10, 11-15 gets $75.00 per sale, and 16-20 pays $125.00 per sale. The minimum payout is $100.00. They have a sixty-day hold for fraud verification. They provide various banners of different sizes and designs to put on your site for promotion.
Bounceweb Web Hosting has a 30-day money back guarantee. They guarantee 99.9 % uptime. They offer three hosting plans: the Bronze bounce for $5.95 per month, the Silver Bounce for $8.95 a month, and the Gold Bounce for $14.95 per month. The first plan is great for hosting a blog, videos and more. For those that need more space and bandwidth the second place is a good one and the third plan offer much more space and bandwidth and is the one for websites with a lot of traffic and e-commerce sites. Bounceweb Web Hosting also has three packages for resellers that come with WHM, cPanel, and fantasico. Their three shared hosting plans come with cPanel and fantastico. All packages come with the free site builder.
The customer testimonials come with the web addresses of the customer’s sites and the customer’s names. I found one emblem for an award, but it so small it is hard to tell organization. Clicking on it didn’t bring anything up. The customer’s reviews at WebHostingStuff rate Bounceweb Web Hosting with two out of five stars, but there are only two reviews. At Vistainter.com there are four bad reviews by customers for Bounceweb Web Hosting and one good one. Two of the bad reviews had difficulties closing their accounts after having problems and one customer reports that Bounceweb Web Hosting has bad reports on them at the Better Business Bureau.
The reviews for Bounceweb Web Hosting mentioned that aren’t on their site don’t speak well of them. It may be best to look further into their reputation before making a decision to do business with them. There may be other reviews on the Internet concerning them.